How It Works

We need people like you to tell us what you think, so we can help make the products you use better for everyone. We pay you for your time for participating in usability research, market research, focus groups and more. Here's how the whole process works:

Sign up

Signing up takes two minutes and we don’t ask you for much, just a couple of contact details.


Chill out

After you sign up you’ll receive a confirmation email from us, but other than that we’ll only ever email you when we have research sessions available. We promise never to spam you and you can unsubscribe at any time.



When we send you an email about a new study there will always be a link to a questionnaire to complete - this is all you need to do to register your interest in taking part!



Every study is different and every client has different needs, so we look through each questionnaire to find the most suitable participants. Not every study will be suitable for you, but keep applying and one will be in future!


Book your slot

If you’ve filled in the questionnaire and meet the criteria, you will receive an email from LAB asking you to book your timeslot. Get in quick as places are usually limited.


Take part, get paid!

Once you’ve booked your time you’ll receive an information pack which will tell you where you need to go, what you can expect and anything else you need to know beforehand. When you arrive, you’ll be greeted and taken to a waiting area and then the fun begins! And the best part is, we pay you for your time!